Effective Date: 12th November 2024
Welcome to Alochay!
We take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website and use our services.  

What Information We Collect:

Name
Address
Email Address
Phone Number
Payment Information (when placing an order)
Information you share through customer service interactions
Information collected during account creation (optional)

Information We Collect Automatically:
Browsing activity on our website
Device information (IP address, browser type, operating system)
Information collected through cookies and similar

How We Use Your Information:

To fulfill your orders and provide customer service:
Process your payments
Deliver your purchases
Manage returns and exchanges
Respond to your inquiries and requests

To personalize your experience:
Recommend products you might be interested in
Remember your preferences for future visits

To improve our website and services:
Analyze website traffic and usage patterns
Develop new features and products

To send you marketing communications:
With your consent, we may send you emails about promotions, new products, and other Alochay news (you can unsubscribe at any time)

To comply with legal and regulatory requirements:
Prevent fraud and other illegal activities
Respond to court orders and subpoenas

Sharing Your Information:

We will not sell or share your personal information with third parties for their own marketing purposes without your consent. However, we may share your information with the following parties:  
Service Providers:
Companies that help us operate our website and services, such as payment processors, shipping companies, and marketing agencies.

Professional Advisors:
Lawyers, accountants, and other professional advisors who help us run our business.

Law Enforcement:
In response to a legal request or court order.

Your Rights:

You have the right to access, rectify, erase, restrict the processing of, and object to the processing of your personal information. You can also withdraw your consent at any time. For more information on these rights, or to exercise them, please contact us at alochayyousafzai@gmail.com.
Data Security:
We take steps to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.  

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Changes to This Policy:

We may update this Privacy Policy from time to time. We will post any changes on our website. Your continued use of our website after we post changes to this Policy means you agree to those changes.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at alochayyousafzai@gmail.com

Additional Notes:

This Privacy Policy applies only to information collected through our website.
We do not knowingly collect personal information from children under the age of 18.
This is a simplified version of a Privacy Policy for your reference. You may want to consult with a legal professional to ensure your Policy complies with all applicable laws and regulations.