Welcome to Alochay!We’re thrilled to deliver a touch of elegance to your doorstep. Here’s everything you need to know about getting your handcrafted Alochay favorites:
Shipping & Delivery:
• We offer fast shipping with delivery in 5 days to most locations.
• Once your order is dispatched, you will receive a tracking number to monitor your delivery status.
Delivery Charges:We understand the joy of receiving a stunning new piece, and that’s why we offer complimentary delivery within the listed cities. For orders outside these areas, a flat shipping rate will be applied at checkout.
Return & Exchange Policy:
- If you have any size issues, we offer easy exchanges.
- Items must be unused, unwashed, and in their original packaging for returns/exchanges.
- Requests for returns or exchanges should be made within 7 days of delivery.
- Exchange is subject to availability of the desired size.
Tracking Your Order:
As soon as your order ships, you’ll receive a confirmation email with a tracking number. This allows you to follow your Alochay package every step of the way.
Advance Payment Policy:
- A 50% advance payment is required for select cities before processing the order.
- The remaining amount is payable upon delivery.
Important Notes:
Please ensure you provide a complete and accurate delivery address during checkout.Someone must be present to accept the package upon arrival.We recommend using a secure delivery address to minimize the risk of theft.For further inquiries about the shipping process, please feel free to contact us at [alochayyousafzai@gmail.com].
We look forward to delivering a touch of Alochay luxury to your wardrobe!
Additional Resources:
While Alochay is currently focused on serving Pakistan, we are constantly exploring ways to bring our collections to a wider audience. Stay tuned for future updates on international shipping options.
For further assistance, feel free to contact our support team!